.support-list{display:grid;gap:10px}.support-ticket{width:100%;display:flex;align-items:flex-start;justify-content:space-between;gap:20px;text-align:left;padding:18px;border:1px solid var(--line);border-radius:8px;background:var(--surface,#fff)}.support-ticket strong{display:inline;overflow-wrap:anywhere}.support-ticket small{display:block;margin-top:7px;color:var(--muted)}.support-unread{font-size:11px;padding:3px 7px;background:#eef5ff;color:#245bdb;border-radius:4px;margin-left:8px}.support-detail{max-width:940px}.support-thread{display:grid;gap:14px;margin:24px 0}.support-message{border:1px solid var(--line);border-radius:8px;padding:18px;background:#fafafa}.support-message.staff{border-left:3px solid #245bdb;background:#f5f8ff}.support-message header{display:flex;justify-content:space-between;gap:14px;font-size:12px;color:var(--muted);margin-bottom:12px}.support-message-text{white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;line-height:1.9}.support-status-actions{margin-top:20px;flex-wrap:wrap}[data-support-form] textarea{width:100%;resize:vertical;line-height:1.7}[data-support-form] label{display:grid;gap:7px;margin:12px 0}[data-support-form] input,[data-support-form] select{width:100%}@media(max-width:640px){.support-ticket{flex-direction:column;gap:10px}.support-message{padding:14px}.support-message header{flex-wrap:wrap}.support-detail .actions{gap:8px}}